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Building Operations and Guest Services
Leslie A. DunfordBuilding Operations and Guest Services
Vice President for Building Operations and Guest Services
Leslie Dunford manages the foundation's facilities, office services, and risk-management programs, and serves as the executive director of Suite 1300 Services, Inc., an affiliate of the Cleveland Foundation that provides support services to the foundation’s resident-led, community-building program.
From 1997 through 2014, Leslie also served as the foundation's corporate secretary and liaison to its board of directors and legal counsel, advising on matters of regulatory compliance and governance. Leslie was a key member of the leadership team that designed and implemented many of the Cleveland Foundation’s centennial projects in 2014.
A graduate of Cleveland Bridge Builders and Leadership Cleveland, Leslie is current chairperson of the board of Philanthropy Ohio, a statewide membership association that provides the network, tools and knowledge to help people engaged in philanthropy become more effective, powerful change agents in their communities. She is a former trustee and officer of both Vocational Guidance Services and the Cleveland Leadership Center. Leslie is an honorary life trustee of Youth Opportunities Unlimited and a past recipient of the YWCA’s Women of Professional Excellence award. From 2005 through 2011, Leslie served as a standards reviewer for the Community Foundations National Standards Board, a program of the Council on Foundations. She has a Certificate of Nonprofit Board Consulting from BoardSource.
Leslie earned a bachelor's degree in communications from Gannon University in Pennsylvania.
Adam GeitherBuilding Operations and Guest Services
Manager, Building Operations and Guest Services
Adam joined the foundation in September 2019 as Office Services Manager. In this role, Adam is responsible for the oversight of facility operations and a variety of office and security services to ensure the foundation’s office space is efficient, safe, and sustainable.
Prior to his role with the foundation, Adam spent over four years working in professional athletic facility operations. In his most recent role as the Manager of Ballpark & Event Operations with the Pittsburgh Pirates he oversaw the training and management of over 200 employees, ballpark incident management and many of the sustainability efforts at PNC Park.
Adam graduated with a Bachelor of Science in Sports Administration from Ohio University. He is actively involved in the Walk to End Alzheimer’s.
Sharonda Kane-JacksonBuilding Operations and Guest Services, Human Resources
Executive Assistant to Human Resources and Building Operations
Sharonda Kane-Jackson joined the Cleveland Foundation in January 2021. In her current role she provides advanced executive-level administrative, project and event support to the Human Resources and Building Operations teams.
Sharonda brings more than 20 years of administrative and project management experience in the nonprofit and education sectors to the Cleveland Foundation. Previously she has served as an assistant to the high school principal at Fuchs Mizrachi School and held the position of Office Manager at STEAM Academy. Before that she worked in similar roles for The MENTOR Network, Carrington Youth Academy and Adoption Network Cleveland.
Sharonda earned an associate degree in applied science and business information systems from Remington College and studied technology management and human resources at DeVry University.
In addition to her professional and academic achievements, she is passionate about community service. Sharonda is an ambassador and volunteer for the Cleveland Rape Crisis Center, a volunteer and mentor for SCORE Cleveland (the local chapter of a national non-profit organization that is committed to fostering and educating the small business community), and a member of the Ohio Crime Prevention Association.
Ellen KoonceBuilding Operations and Guest Services
Coordinator, Building Operations and Guest Services
Ellen joined the Building Operations and Guest Services team of the Cleveland Foundation in 2015 as the organization’s receptionist. In the fall of 2016, Ellen assumed the role of Administrative Services Coordinator, and in summer 2019, she assumed the role of Office Services Coordinator. She is responsible for office space mapping technology and provides oversight on daily maintenance issues, serves as liaison with building maintenance and is responsible for the implementation of a broad range of office services in addition to the operation of the Steven A. Minter Conference Center.
Prior to her assignment at the foundation, Ellen worked for 12 years at the Cleveland Housing Network, most recently as the Administrative Program Manager. In this role, she was responsible for the coordination of support services for low-income programs serving over 28,000 customers as well as the oversight of the programs’ $21.5 million budget.
Ellen studied business administration at David N. Myers College and earned a certificate in customer service management facilitation from Kent State University. She is also a certified notary public.
Bridget SoederBuilding Operations and Guest Services
Reception and Safety Coordinator
Bridget joined the Building Operations and Guest Services team in November 2016. In this role, she is often the first point of contact for guests, staff, and community business partners. She also provides general administrative and project support throughout the organization and is responsible for safety and security policies, procedures and programs. Previously, Bridget has held a diverse variety of administrative roles in the for-profit and non-profit sectors. Most recently, she served as a job coach in the summer youth employment program for Youth Opportunities Unlimited. Prior career experience included positions at Alego Health, Telarc International, and the Mary T. and Frank L. Hoffman Family Foundation.
As a Ohio Certified Volunteer Naturalist (via the Ohio State University Extension/Ohio Department of Natural Resources), Bridget is actively involved in the community and outdoor education. She is also a volunteer for the Cleveland Metroparks and Stan Hywet Hall and Gardens.